SAFETY ADVICE FOR YOUR ONLINE PURCHASES
For some time now, there has been an increasing number of incidents in which LOWA products are being offered at sometimes suspiciously high discounts in fake online shops, on social media channels and in various online marketplaces, and it is not uncommon for this to be a scam - the goods paid for never reach the customer. The resulting challenges and annoyances damage customers, retailers and brands.
We would therefore strongly advise you to carefully check the retailer's legal notice before making an online purchase and only buy from known or official LOWA retailers.
Suspected cases of fraudulent activity can be reported at any time to fraud@lowa.de at any time.
We will thoroughly investigate and pursue offences with all available means. In addition, we are intensifying our efforts and going on the offensive against online fraud in order to continue to offer both our customers and partners the best possible LOWA brand experience.